Tri Valley Service FCU & Allegent Community FCU Merger

Welcome, Tri Valley Service FCU Members!

The Tri Valley Service FCU and Allegent Community FCU merger is effective December 1, 2024.

Over the coming months, we’ll share important dates and action items to guide you through the transition to Allegent Community FCU’s system. Please revisit this webpage frequently for important updates regarding the Merger and action items you may need to take along the way!

*Note: The answer to the FAQs may change at any time. Allegent Community FCU will be converting Tri Valley FCU members to Allegent Community’s operating system starting April 30, 2025, and will be completed on May 2nd, 2025. 

Key Dates

  • Merger Effective Date: December 1, 2024

  • System Conversion: April 30, 2025 – May 2, 2025

Frequently Asked Questions

General Information

  • How is the merger structured?

    • Tri Valley Service FCU merged into Allegent Community FCU as of December 1, 2024. Allegent Community FCU is the surviving credit union.

  • Why are the credit unions merging?

    • This merger leverages market synergies, expands our service territories, and enhances access to financial technologies.

  • What does this mean for members?

    • This will allow Tri Valley Service FCU members to utilize an expanded suite of products and services that are offered by Allegent Community FCU.

  • Can I start using products from Allegent Community FCU right away?

    • Yes!

  • How can I contact the credit union branches?

    • Tri Valley Service FCU members will continue to call and email the Scott Township Branch until May 2, 2025. After May 2, 2025, members may contact any Allegent Community FCU Branch. 

Scott Township Branch:
Email: info@trivalleyservice.com
Phone number: (412) 344-3406

Membership and Branches and ATMs

  • Will members be able to use Allegent Community FCU branches and ATMs immediately?

    • Tri Valley Service FCU- members will need to continue to use the Scott Township Branch until May 2, 2025. If you are an existing Allegent Community FCU member, you can visit all branches, including the Scott Township Branch, as of December 1, 2024.

    • Branch and ATM Locations

  • Who is eligible to join Allegent Community FCU?

    • Anyone who lives, works, worships, or attends school in Allegheny, Beaver, or Butler County is eligible for membership.
      About Allegent Community FCU

  • What will happen to the staff from both credit unions involved in the merger?

    • All staff from both credit unions will be retained for employment at Allegent Community FCU.

  • What happens to existing branches?

    • The Tri Valley Service FCU branch will remain open and rebranded as Allegent Community FCU’s Scott Township Branch location.
      Branch Locations

  • Will current members need to reapply for membership?

    • No, you will retain your membership.

  • Will branch hours change?

  • Where can I find ATMs?

    • Allegent Community FCU has ATMs at five locations. An additional ATM will be installed at the Scott Township branch by spring/summer 2025.

    • ATM Locations

Accounts and Services

  • Will my account numbers change?

    • No, your account numbers will remain the same.

  • Will the routing number change?

    • Yes, the routing number will change. The new routing number for Allegent Community FCU is 243083240.

  • Will Checking and Club Accounts change?

    • No, your accounts will remain unchanged.

  • What happens to my share certificates and IRAs?

    • Share certificates: No changes until maturity. Upon renewal, they will convert to Allegent’s certificate of deposit product.

    • IRAs: No changes.

  • Will fees change?

    • Fees may change; please contact Allegent Community FCU for the most up-to-date information.

  • Will my deposits continue to be insured?

    • Yes, deposits will continue to be insured up to $250,000 per individual depositor.

Cards and Payments

  • Will my debit card and PIN still work?

    • Yes, you can continue to use your current debit card and PIN until further notice.

  • What about pre-authorized transactions, direct deposits, and checks?

    • These will continue to function without interruption.

  • Does Allegent offer payment app options?

    • Yes, starting May 2, 2025, Tri Valley members can access Apple Pay®, Google Pay®, and Samsung Pay®.

  • Does Allegent Community FCU offer Zelle®?

    • Yes, starting May 2, 2025, Tri Valley members can access Zelle®.

Online Banking

  • How will I access online banking?

    • Continue using the current Tri Valley Service FCU online banking until the system conversion on May 2, 2025. More details will be shared closer to the date.

Statements

  • Will statement cycles change?

    • No, statement cycles will remain the same.

  • Will I still have access to my previous statements and e-Statements?

    • Yes, you will continue to have access to your historical statements after the merger.

Loans and Loan Payments

  • Will existing loans be affected?

    • No, your loan terms will remain unchanged.

  • Where should I send loan payments?

    • Continue using the current payment address until further notice.

  • What if I have automatic payments or payroll deductions?

    • These will remain as is for now.